Let’s not focus on the ‘big picture’ leadership
role, but instead on the actual work that a leader has to do. If
you can understand and emulate the work that leaders do, you can
increase your personal success. In fact, you can take the following
information and develop your own leader’s work chart.
There are three components to the work of a leader: managing, leading
and motivating. Each component is divided into three aspects of
work. For example, managing is divided into planning, organizing
and control. Good managers understand the need to have a plan and
to work that plan to achieve results. Similarly the successful manager
knows that planning must be augmented with organizational skills
and an ability to follow up and control the process of getting things
done.
In the leadership category there are three separate components –
vision, alignment and motivation. A necessary part of good leadership
is to have a clear and compelling vision of the organization. The
vision is used to align the whole organization around the future
and to motivate employees to help realize the vision.
The third category is motivating. Motivating is comprised of three
parts as well. The three parts are values, direction and involvement.
Values are a critical source of guidance for the behaviour of everyone
in the organization, top to bottom. A valueless organization stands
for nothing and will stop at nothing to achieve its ends. A value-driven
organization, on the other hand, clearly stands for something and
every employee knows what that something is. Some organizations
value customer service, some value respect for the individual or
teamwork or open communications. Whatever the value system is, the
successful leader works hard to ensure that his or her behaviour
reflects that values of the organization and that everyone else
behaves according to the values as well.
Direction is an often misunderstood and sadly lacking element of
leadership. All employees of an organization look to the top for
a sense of purpose and direction. Waffling is a sure sign of weak
and ineffective leadership. Good leaders work hard at providing
clear direction to the organization. It is very similar to a sailing
ship that has no direction in mind - no wind blows well for that
ship. Developing and especially communicating the direction of the
organization is very definitely the work of the leader. He or she
must spend a significant amount of time, often repeating and repeating
again, the direction of the organization.
The final aspect of motivating is the idea of involvement. Involved
employees, employees who are committed to the organization, concerned
about its future and competent in delivering results are the hallmark
of an excellent organization. It follows that the work of a leader
is to achieve results through motivating that workforce to succeed.
Motivation is at its most powerful when employees not only ‘feel’
involved but are actually, in reality, completely involved in the
success of the organization.
Now comes the call to action. If you occupy a leadership role in
your organization, draw up a chart with three columns - Managing,
Leading and Motivating. Then write down each of the three elements
and begin to fill in the blanks. Test yourself as a leader. Identify
your strengths and your areas that need improvement and begin today
to develop your self into a ‘working’ leader.
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